Privacy Policy

At AI-S poslovne storitve d.o.o., the operator of the website www.monster-bite.com, we respect your privacy and are committed to protecting your personal data in accordance with applicable legislation, including Regulation (EU) 2016/679 (GDPR) and Slovenian personal data protection laws.

Data Controller

The data controller is the company that operates the online store Monster-Bite.com.

What Personal Data We Collect

We collect only the personal data necessary for providing our services, namely:

• first and last name,
• delivery address,
• email address,
• telephone number,
• data related to orders and payments.

Purpose of Personal Data Processing

We process personal data exclusively for the following purposes:

• processing and delivering orders,
• issuing invoices,
• communicating with customers regarding orders,
• sending notifications and offers (if the user has given explicit consent).

Disclosure of Data to Third Parties

We do not disclose personal data to third parties, except to contractual partners necessary for fulfilling an order (e.g., delivery services), and only to the extent required for providing the service.

Retention of Personal Data

We retain personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable legal obligations.

User Rights

Users have the right to:

• access their personal data,
• correct inaccurate data,
• request the deletion of data (where this does not conflict with legal obligations),
• restrict processing,
• object to the processing of their data.

Requests may be submitted to the company’s email address.

Data Security

We implement appropriate technical and organizational measures to protect personal data against loss, misuse, or unauthorized access.

Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy. Any changes will be published on this website.